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Have you ordered the wrong color or size? No problem! You can easily exchange the bracelet by contacting us within 14 days after the billing date. After you have registered the bracelet to exchange, you have another 14 days to send the bracelet to us.

The process goes like this:

  1. You send the bracelet to us at your own expense address. Don't forget the packing slip! The following options are available for sending:
    • PostNL: Digital stamp (without track & trace): €0.96
    • PostNL: Shipping label letterbox package (with track & trace): €4.10
    • DHL: Shipping label package (with track & trace): €5.80
  1. We will then adjust the bracelet and return the bracelet to you. We do all this free of charge.